Inbox & RFQ intake
Reads inbound emails, recognizes quote requests and booking questions, and suggests the reply or quote to prepare.
AI freight forwarding software
AI freight forwarding software that prepares the work. Your team approves it.
DESTIN AI is built into the operating record — shipments, documents, customs drafts, invoices and messages — so it works from your facts, not a generic chatbot prompt.
Where DESTIN AI works
Operational intelligence across the file.
Document reading
Extracts facts from invoices, packing lists and bills, and shows them for review before they're applied.
Tracking exceptions
Explains ETA changes and stale milestones and points to shipments at risk.
Customs readiness
Answers 'what's missing?' by listing only the missing or conflicting facts for an entry.
Finance variance
Highlights unpaid and overdue items and jobs where cost or sell is missing.
Next actions
Ask any page 'what needs my attention?' and get answers linked to your own records.
Human review
How approval works.
- 01
Reads your data only
Answers come from your company's records. Nothing crosses to another company.
- 02
Drafts, never sends
Replies, tasks and facts are prepared as drafts.
- 03
You confirm changes
Anything that changes a record shows a preview and waits for confirmation.
- 04
External actions stay gated
Filing, payments and outbound messages are never executed by DESTIN AI on its own.
FAQ
Frequently asked questions
Is DESTIN AI a chatbot?
It includes an ask bar on each page, but its main job is operational: reading documents and emails, ranking exceptions and preparing next actions inside the shipment record.
Can DESTIN AI file customs or send emails automatically?
No. DESTIN AI can prepare drafts and suggestions. Filing, payments and outbound messages require a person and an approved connection.
Does it use our data to answer questions?
Yes — only your company's records, re-read on the server for each question. It does not mix data between companies.
What if the AI is wrong?
Extracted facts are shown for review and never overwrite confirmed values silently. You approve, correct or discard.
Is DESTIN AI an extra module?
No. DESTIN AI is part of every plan. High-volume document processing may carry fair-use allowances.
Keep exploring
Related pages
Freight forwarding software
The full quote-to-closeout workflow in one system.
Customs software
Importer data, documents and filing readiness.
Container tracking software
One normalized timeline per shipment.
Freight forwarding CRM
Inquiry to quote to booking to margin.
Pricing
Plans by users and offices, with core capabilities included.
GoFreight alternative
What to test when comparing modern platforms.
Watch DESTIN AI work on your documents.
Bring a real RFQ and a commercial invoice to the demo.