Open shipments
See what's moving for each customer right now.
Freight forwarding CRM
A freight forwarding CRM that follows the deal into the shipment.
Generic CRMs stop at 'closed won'. Forwarding sales lives in lanes, modes, rate validity and margin — and the real outcome is the booked shipment and the profit it makes.
Freight-native sales flow
Inquiry to margin, on one thread.
- 01
Inquiry
RFQs arrive by email; DESTIN AI recognizes lane, mode and cargo details.
- 02
Lane & mode
Origin, destination, equipment and service level are captured once.
- 03
Quote
Rates from your library with buy, sell and gross margin per line, numbered per company.
- 04
Booking
An accepted quote hands its facts to the booking.
- 05
Shipment
Operations picks up the same record — nothing is retyped.
- 06
Margin
Actual job profit is compared with what was quoted.
Accounts
Customer health at a glance.
Unpaid balance
Know who owes what before you quote the next move.
Quote history
Won, lost and pending quotes by lane.
Prospecting
Research target shippers and build outreach lists inside the same system.
Follow-ups
DESTIN AI drafts follow-ups on open quotes for you to review.
Portal access
Invite customer contacts to see their own shipments and invoices.
FAQ
Frequently asked questions
How is a freight CRM different from a generic CRM?
It models lanes, modes, equipment, rate validity and margin, and connects the quote to the booking and shipment so you can see real profit, not just pipeline.
Can we import our customer list?
Customer and party data can be brought in during onboarding.
Does DESTIN include prospecting?
Yes, prospect research is included. Paid enrichment data may be metered under fair-use allowances.
Can DESTIN AI send follow-up emails?
It drafts them. A person reviews and sends.
Do salespeople see margin?
Access is role-based, so you decide who sees cost and margin.
Keep exploring
Related pages
Freight forwarding software
The full quote-to-closeout workflow in one system.
Freight margin calculator
Gross margin vs markup on any job.
AI freight forwarding software
How DESTIN AI prepares work for human review.
Pricing
Plans by users and offices, with core capabilities included.
Freight forwarding TMS
Why a forwarder TMS is different from a shipper TMS.
GoFreight alternative
What to test when comparing modern platforms.
Connect sales to the shipments it creates.
We'll trace one inquiry all the way to job profit.